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Louie
Louie, Technician
Category: Home Theater-Stereo
Satisfied Customers: 1173
Experience:  Have been in the business 25+ yrs., down to component level.
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, I have a samsung 65 smart with bose sound bar and had

Customer Question

Customer: ***** *****
JA: Thanks. Can you give me any more details about your issue?
Customer: I have a samsung 65 smart with bose sound bar and had a slight power serge tonight for a second and when the powercame on I have a blinkingred light on my sound bar and no sound
JA: OK got it. Last thing — JustAnswer charges a fee (generally around $18) to post your type of question to Home Theater-Stereo Experts (you only pay if satisfied). There are a couple customers ahead of you. Are you willing to wait a bit?
Customer: ill wait
JA: OK. Now I'm going to take you to a page to place a secure deposit with JustAnswer. Don't worry, this chat is saved. After that, we will finish helping you.
Submitted: 1 year ago.
Category: Home Theater-Stereo
Expert:  Aric replied 1 year ago.

Hello, and sorry you're having problems. We are now connected on this website- which saves you money over having a Tech come to your home, and in many cases we can fix the problem you're having. In other cases, these things do require additional parts to fix. But I can help you with that as well.

What is the full model number off of the back of the TV?

Also what model Bose soundbar do you have?

Customer: replied 1 year ago.
Forget it I'm not going back and forth with you.I'm not paying you!!
Customer: replied 1 year ago.
you didnt fix my problem and you charged me.i want my money back

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