Home Theater Questions? Ask a Technician for Answers ASAP
Hello, and sorry you're having problems. We are now connected on this website- which saves you money over having a Tech come to your home, and in many cases we can fix the problem you're having.
I am pulling up settings for the Blu Ray player- but keep in mind this may be a setting on your TV as well.
Please try this soft reset first while I pull up info on your player:
Shut the system down and unplug the Denon receiver and the Blu Ray player from power for 10-20 seconds each and plug them back in. Turn the system ON and let me know if thee issue is still there.
Feel free to reply back if you need more help, or want to reply back with more details. It does not cost you anything more to reply back once you've rated. Please do rate me positively (at least 3 STARS) and I will continue with you until this is sorted. The positive rating ensures I am credited for my work.
On the lower right hand corner of the Denon Blu Ray remote is a button labeled "Picture Adjust". Try using that button to change the Format of the image size on the screen and let me know what happens please.