Home Theater Questions? Ask a Technician for Answers ASAP
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Sorry to hear you’re having trouble.
There are several options for this, for the series II model, it has bluetooth built in, which will work with most all smartphones.
For non bluetooth devices, you can use a simple stereo to analog cable. The back of the bose has a set of analog inputs (red/white jacks) which will connect with a cable to the headphone jack on the phone/player: http://amzn.to/1Nhfvf7
Set the bose to the AUX input, and sound will come through.