Home Theater Questions? Ask a Technician for Answers ASAP
Hello, What is the Make and Model of your Home Theater receiver/amplifier please?
Thank you. The 10m cable would be troublesome since it's beyond what's considered reliable, and home theater receivers use "repeater's to send the HDMI signal to the TV. So, let me ask you this- did you put the HDMI amplifier halfway down the cable run (at the 5m point)?
Also, if you try to simply bring the Onkyo to the TV and TEST using a short HDMI cable- do you still have the same issue?
I'm trying to isolate whether the HDMI out on the mainboard of the receiver is faulty or not.
Okay sounds good. Let me know.
Okay, unfortunately you've got a bad HDMI out on the mainboard of the Onkyo- which requires service in most cases. However it's worth trying a hard reset of the receiver. Try this next please:
To reset the AV receiver to its factory defaults, turn it on and, while holding down CBL/SAT, press ON/STANDBY. “Clear” will appear on the AV receiver’s display and the AV receiver will enter standby mode.
Let me know if this changes anything.
Are you still with me here?
I gave you the factory reset for the Onkyo to try- did you do that please??
Do you need further assistance with this?
Are all "Sources" also via HDMI- meaning your cable box, Blu Ray, what have you? If so, then no- there's no particular setting you need to observe.
Couldn't tell you. Try hooking back up to the old set- maybe disconnecting the old set was the catalyst. I can't do a postmortem here, only divide and conquer to isolate the problem. The fact is the Onkyo does NOT work with this TV- you need to narrow it down further.
Okay, sounds good.