Home Theater Questions? Ask a Technician for Answers ASAP
Hi, my name is*****'m a 30 year audio/video veteran and an electrical design engineer. I think I can help.
You can try to reset the unit using the procedure below:
Let the unit sit with the AC power cord out of the wall for a couple of hours. Then hit the power button 10-15 times (with the AC power cord still out of the wall socket!) and then try again.
This will deplete the capacitors of any residual current and allow a hard reset of the microprocessor.
It should address those issues as well because this resets the microprocessor.
Yes, it's exactly like that!
It is usually caused by static buildup or a surge.
You can use the remote to open it.
Is the CD new?
It may be that your problem is more complicated than the usual problems. I'll keep checking for you.
Unfortunately it appears that if this does not take care of the issue, B&O suggests sending the unit for repair.
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