Home Theater Questions? Ask a Technician for Answers ASAP
Hello and sorry you're having problems. Offhand, are you using this Ion product?
Also, is it just the Ion converter that isn't recognized in Windows 10, or is it also the Cyberlink PowerDirector that won't open with Windows 10?
Sorry for the delay. I don't use the phone call feature and the site charges you extra for that. Please reply back here on this page with the info requested and we can proceed.