Home Theater Questions? Ask a Technician for Answers ASAP
Hi, thank you for contacting JustAnswer.com. My name is Russell. I will do my best to provide the right answer to your question.
If you have followed the directions properly and in detail, then the question is, What are you trying to run the WiFi speakers off of?
If they are to run off a device, then that device needs to have true WiFi interface capability. And if that WiFi is not inherent in the device you want to run the speakers off of, then a dongle for WiFi would presumably need to be added. But tell me more about the device you are to run the speaker off of.
Do you mean that the app, on your iPhone 5c, cannot recognize your WiFi / local router ?
What is the full and exact error message about not recognizing... ?
Is your WiFi router a Wireless-G model, or a Wireless-N model?
And are the Polk Audio speakers themselves Wireless-G type, or Wireless-N type?
This sort of compatibility issue can prevent usage of Wireless devices on occasion.