How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Louie Your Own Question
Louie
Louie, Technician
Category: Home Theater-Stereo
Satisfied Customers: 1142
Experience:  Have been in the business 25+ yrs., down to component level.
13948492
Type Your Home Theater-Stereo Question Here...
Louie is online now
A new question is answered every 9 seconds

I'm trying to get my surround sound back up on my

Customer Question

I'm trying to get my surround sound back up on my uverse...had it hooked up and recently moved, and now not sure what to do. I'm getting sound from the speakers, just not thru the t.v.
Submitted: 1 year ago.
Category: Home Theater-Stereo
Customer: replied 1 year ago.
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Live Phone Call. Let me know if you need more information, or send me the service offer(s) so we can proceed.
Expert:  Nathan replied 1 year ago.

Hello, I’m Nathan, and I’ll be assisting you today. My livelihood depends on your positive feedback, so your satisfaction is my highest priority.

Sorry to hear you’re having trouble.

Can you please give me the make/model information for all devices (cable box, tv, surround system, etc), and specific detail of exactly how each is connected currently (what cords, which ports, etc on each device)?

I've sent an optional phone support offer at your request. If you prefer we can continue here in the chat format as well.

Related Home Theater-Stereo Questions