How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Louie Your Own Question
Louie
Louie, Technician
Category: Home Theater-Stereo
Satisfied Customers: 1086
Experience:  Have been in the business 25+ yrs., down to component level.
13948492
Type Your Home Theater-Stereo Question Here...
Louie is online now
A new question is answered every 9 seconds

When I put on my home theatre system and try to watch tv the

Customer Question

Hi. When I put on my home theatre system and try to watch tv the picture on the screen only stays on for one second then turns black. I can hear the audio and see the TV stations change on the bottom of the screen but no picture appears.
Submitted: 1 year ago.
Category: Home Theater-Stereo
Expert:  Aric replied 1 year ago.

Hello, Please provide some info about your Home Theater so we can proceed.

For example:

What's the Brand and Model of the Home Theater?

What's the model number off of the back of the TV?

How long have you owned the Home Theater for and when did the problem occur?

Customer: replied 1 year ago.
Receiver is one and a half years old
Expert:  Aric replied 1 year ago.

Please reply back on this page to the Info Request in full so we can proceed.

Expert:  Aric replied 1 year ago.

I'm sorry, I don't use the phone call feature- and the site charges you more for that. Can you please reply back on this page with the Info requested? Specifically:

What's the Brand and Model of the Home Theater?
What's the model number off of the back of the TV?