Home Theater Questions? Ask a Technician for Answers ASAP
Hi there,What have you tried so far?First, try completely powering off all systems and network equipment, wait a few minutes, then turn it all on again and let me know if that helps?
Can you adjust the amplifier volume on the amplifier itself, or by using the original remote control that came with the amplifier?
Ok, so it seems that there is some sort of fault within the amp itself, preventing it from receiving or processing certain IR signals. As it is quite an old model, it may be beginning to fail, and will require a full diagnostic service check to locate the cause of the fault and repair it.
Ok, when the power was turned back on after being shut off, were all devices connected to the wall power supply?
If so, it is possible that the amp was damaged by a brief power surge.