Home Theater Questions? Ask a Technician for Answers ASAP
Hello, Can you please tell me what equipment you have here- Make and Model of the devices?
Thanks. Was the video working before and then suddenly stopped?
Also what sources are running through the Denon (cable box, DVD player, etc.)?
What's the model number off the back of the TV?
I don't use the phone call feature. The site automatically sends that, there's no benefit for it with this type of problem. Please reply back with the info requested on this page.
I NEED details in order to sort the problem, since I know nothing about your system - only that you have a Denon. Please reply back with the following:
Was the video working before and then suddenly stopped?
Can you read my reply on the page- yes or no please?
Hello, I’m Nathan, and I’ll be assisting you today. My livelihood depends on your positive feedback, so your satisfaction is my highest priority.
Sorry to hear you’re having trouble.
I'd be happy to speak to you over the phone about this, if you'd like.