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Category: Home Theater-Stereo
Satisfied Customers: 1086
Experience:  Have been in the business 25+ yrs., down to component level.
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My pioneer VSX-816 volume control just shows negative

Customer Question

My pioneer VSX-816 volume control just shows negative numbers, no positive. I get no sound from any speaker.
Submitted: 1 year ago.
Category: Home Theater-Stereo
Expert:  Nathan replied 1 year ago.

Hello, I’m Nathan, and I’ll be assisting you today. My livelihood depends on your positive feedback, so your satisfaction is my highest priority.

Sorry to hear you’re having trouble.

Expert:  Nathan replied 1 year ago.

These receivers by default show the volume in relative terms (decibels), so you see a negative, rather than absolute terms or a linear scale that goes from say 1-100. That is normal.

Getting no sound is not however, and has many possible causes.

Does this happen with all sources/inputs? Can you please specifically check the internal tuner (fm radio), being sure you have an antenna connected and are also tuned to a station you know gets reception in your location?
Can you also tell me exactly what you see on the pioneer display screen?

Customer: replied 1 year ago.
gets reception on an FM station, very loud. other inputs do not work
Expert:  Nathan replied 1 year ago.

What other inputs/devices are you using specifically?

Customer: replied 1 year ago.
TV and DVD
Expert:  Nathan replied 1 year ago.

What connections/cables, which ports,etc?

The more detail you can give me the better.

Customer: replied 1 year ago.
can I get back to you later? I have an apt shortly
Expert:  Nathan replied 1 year ago.

Yes, you may bookmark/favorite this page or sign back in to your justanswer account later (make sure you completed the account setup, password, etc) to get back with me when ready.

Nathan

Customer: replied 1 year ago.
OK
Expert:  Nathan replied 1 year ago.

Thanks

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