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Ask Louie Your Own Question
Louie
Louie, Technician
Category: Home Theater-Stereo
Satisfied Customers: 11447
Experience:  Have been in the business 25+ yrs., down to component level.
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I have a bose mulit Cd Player that is not working the lights

Customer Question

I have a bose mulit Cd Player that is not working the lights dont work and it says reading cd than says error
Submitted: 1 year ago.
Category: Home Theater-Stereo
Expert:  Louie replied 1 year ago.
Hi and welcome back to JustAnswer,
Thank you for the question and your patience. Should you still need assistance for information purposes only...
Initially, bear with us; re-confirm and post back with the complete model number of the Bose unit. Additionally, have you tried a C D lens cleaner?
Customer: replied 1 year ago.
Yes just a now it still the same my cds wont play
Expert:  Louie replied 1 year ago.
And the model number of the Bose unit please?
Customer: replied 1 year ago.
Where is the model number
Expert:  Louie replied 1 year ago.
The model number would normally be printed on a label attached to the rear or to the bottom of the unit.
Have you tried checking for this?
Customer: replied 1 year ago.
AWRCC1
Expert:  Louie replied 1 year ago.
Appreciate the additional information.
The described symptom almost always point to an internal hardware issue. Are you then considering a DIY (do-it-yourself) repair approach? If yes, do you have access to and familiar with a multimeter and even perhaps a soldering iron?
Customer: replied 1 year ago.
No I would have someone who knew about this I was wondering if there was something I could do to fix it
Customer: replied 1 year ago.
Does bose have a lifetime warranty.on there wave radio and cd players
Customer: replied 1 year ago.
When there isnt any improper use of equipment
Expert:  Louie replied 1 year ago.
Sorry but no; it carries just the standard 12 months warranty.
The description of "...working the lights dont work...sometimes it works but most of the time it dont..." would point to an internal hardware issue.
I realize that the above information may perhaps be not what was expected. Unfortunately, there is no quick-n-easy fix and neither is there a workaround; sorry for having to be the bearer of bad news.
Would a link to where the unit can be serviced/repair serve your need please?
Customer: replied 1 year ago.
Yes Would you .
Expert:  Louie replied 1 year ago.
Please see link below for an authorized Bose Service Center
http://www.service-center-locator.com/bose/bose-service-center.htm
while below for an independent repair center
http://www.myboserepair.com/bose_wave_radio_cd_repair.htm
or call 1-***-***-****. to inquire.
Expert:  Louie replied 1 year ago.
Hi again,
Any update?
As posted above; "...Please see link below for an authorized Bose Service Center
http://www.service-center-locator.com/bose/bose-service-center.htm
while below for an independent repair center
http://www.myboserepair.com/bose_wave_radio_cd_repair.htm
or call 1-***-***-**** FREE. to inquire..."