Hello, I'm Nathan and I will be assisting you today.
Sorry to hear you're having trouble with the pioneer,
can you tell me what your initial reset technique was?
The first one (a week ago) was "preset down" + "zone on/off"
the 2nd one I tried today via advice from this website was "enter" + "standby/on"
And is the set shutting itself down after you try to power it on?
It's off, with only blinking MCACC light, no other activity. Can't/won't turn on
Using the power/standby and enter buttons together to get into the service menu and complete a reset is the normal process,
if it doesn't work, it is an indication that there is a hardware fault,
there are several possible things that can cause this. Basically, the receiver has gone into a protected mode, to prevent further damage to the system, which can be caused by a short in an attached speaker/component, or an internal hardware defect, which could be a bad power supply, but is most often a DC offset condition (voltage leaking within the amp)
First we need to isolate the issue further.
please disconnect everything from the receiver (all speakers and components), so it's just the pioneer plugged into power and nothing else.
Then see if it will turn on
yeah I've done that and left it unplugged for a few hours. It's sitting next to me now with nothing plugged in, and I tried both those reset techniques while in this state.
Okay, thank you for the info, sorry I was not aware of that fact earlier.
This means that there is an internal fault,
no prob .. asking a question on this site is a redundant experience! =)
and it is not likely something you can fix on your own,
how long have you had the receiver?
being a 2012 model, it is likely still under warranty,
so hopefully pioneer will cover this for you.
2 years or so
was end-of-life purchase before new model came out
Okay, this unit has only a 1 year warranty unfortunately.
Unless you purchased any kind of extended warranty, you're probably out of luck here, unfortunately.
It is technically possible to fix this,
but the cost to do so is almost never practical
so I'm pretty much sol unless i want to take to independent electronics repair?
ahh .. you were ahead of me
the most common issues behind this are going to be a short in the power supply or a dc offset issue
either requires replacing the entire amp section or power supply
you can't get those parts to do it yourself
and the parts cost alone is going to be over $300,
only available to a pioneer authorized shop,
and the labor costs will be another $150-250
so in the end you're better off investing your money in a new receiver than trying to get this one fixed
isn't modern day electronics something!?! Ok, thank you very much for the info. I'm very happy paying $28 at my home office desk for that info than driving in somewhere and paying probably $90.
and waiting a week to hear the bad news ... heh
You're exactly right, a local shop would likely charge you a $75-100 diagnostic fee for the same answer in the end.
I am sorry to be the bearer of bad news,
I'll be happy to recommend a replacement model if you'd like
Sure, if you don't mind that would be great.
Do you need a 7.1 system?
Or can you get by with 5.1? There is usually a considerable price difference, so if you don't need 7.1, or 5.1+zone2, you can go with a smaller system
no .. thought I did but room layout is impossible. 5:1 barely works
a second zone would be nice but I wasn't using the one in the 1021
single zone is fine
Okay, well if you want to go with a good 5.1 system, look at the
Denon AVR-X1000 (click for link)
I'm an authorized dealer/installer for all the major brands (denon, pioneer, yamaha, onkyo, sony, etc), and recommend the denon above the others because they tend to be the easiest to use and set up, have good audio/video quality, and tend to be very reliable.
The denon x series also has a 3 year warranty
If you go with a denon though, be sure to buy it from an "authorized dealer". Amazon is one, but most 3rd party sellers on amazon are not. If you buy from a non authorized seller, denon won't honor the warranty
Yikes! good advice. Ok. That's a good starting point. I have to re-familiarize myself with features etc. I really appreciate your expertise and information. Thank you much.
You're very welcome.
If you want a more basic system
to keep costs down,
you can go with a more entry level model like this:
Denon AVR-E200 (click for link)
But, they have pretty limited input options, no network capability, and a shorter warranty.
yeah, like the network, and have the lines run. I have a daughter to pick up, so have to take off. Again, thanks for all the info. You've been a great help.
Thanks, XXXXX XXXXX great day.