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Shahid_Sony
Shahid_Sony, Customer Service
Category: Home Theater-Stereo
Satisfied Customers: 5839
Experience:  I have been repairing Home Theater Systems as a qualified Sony tech.
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I am having trouble hooking up my toshiba sound bar speaker

Customer Question

I am having trouble hooking up my toshiba sound bar speaker syterm to my Sony Tv
Submitted: 1 year ago.
Category: Home Theater-Stereo
Expert:  Shahid_Sony replied 1 year ago.
Hi,

Please let me know..

- Model number written on back of Sony TV?
- Model number written on Toshiba sound bar?
- What video devices are connected to TV?

These info will help to suggest connection setup.
Thanks.
Customer: replied 1 year ago.
Video devices - Direct TV Box and booster
Model Number Toshiba sbx4250KN
Sony KDL 40xbr9
Expert:  Shahid_Sony replied 1 year ago.
Thanks for the reply.
What kind of wires you have been tried to connect sound bar in TV?
Customer: replied 1 year ago.
We have used a HDMI cable. There are 4 ports. We have tried 2,3,4 but 1 is being used by Direct Tv. We are wondering if we are setting the tv correctly
Expert:  Shahid_Sony replied 1 year ago.

- Connect HDMI Out of DirectTV box in HDMI In of sound bar.
- Connect HDMI Out of sound bar in HDMI In of TV.
Select HDMI In of TV with TV remote to get DirectTV picture.

Do you get DirectTV sound in sound bar and picture in TV through above mentioned connection setup?
Shahid_Sony, Customer Service
Satisfied Customers: 5839
Experience: I have been repairing Home Theater Systems as a qualified Sony tech.
Shahid_Sony and 4 other Home Theater-Stereo Specialists are ready to help you
Customer: replied 1 year ago.
Thank you very much that worked
Expert:  Shahid_Sony replied 1 year ago.
You're welcome, have nice time !

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