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I have a Bose Model #CD3000 Purchased 12/1998. Have had problem

 

Customer Question

I have a Bose Model #CD3000 Purchased 12/1998. Have had problem picking up channels lately and now we had a bad storm this weekend and it won't come on now. I really enjoy my Bose and would like it tocome on.

 



Already Tried:
I tried to plug it in different places with no luck.

Submitted: 316 days and 23 hours ago.
Category: Home Theater-Stereo
Value: $39
Status: CLOSED
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Expert:  p0llinate replied 316 days and 23 hours ago.


p0llinate :

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p0llinate :

Do you see any power lights or other indicators on the Bose?

p0llinate :

If not, this typically indicates a defect in the power supply board, likely caused by shock/surge during the storm.

p0llinate :

The one thing you may try us unplug power for 60 minutes, then press and hold the power button while plugging the power cord back in. Keep holding the power button for up to a minute, then release. This may be enough to reset the unit. If it does not, it will require repair/replacement. Unfortunately, due to the age, it may be more practical to replace than invest in repairs.

p0llinate :

Your options will be to send it in direct to Bose for factory service (1-877-210-3782) though this can be slow (long turnaround time) and expensive (they generally offer you a partial trade in towards a refurb model rather than actually repairing)


Or, as an alternative to the factory service is to contact the guys at MyBoseRepair (http://www.myboserepair.com/ship_to_us.htm) who will generally be able to do a much quicker and cheaper repair service.

 
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