Login|Contact Us
Question and Answer

Home Theater-Stereo

Ask a Home Theater-Stereo Question, Get an Answer ASAP!

  • Ask A Question
  • Browse Answers
  • Meet The Experts
  • How JustAnswer Works

I have a Samsung HT-C6900W home theater system and it plays

 

Customer Question

I have a Samsung HT-C6900W home theater system and it plays DVDs fine but it will not play Blu Ray. I get a message that says disc does not meet specifications. Can I fix this problem myself?

 



Already Tried:
I unplugged that unit for a very long time and problem still exists. Tried new firmware but the message is the I already have the lastest firmware. Installed a lens cleaning disc with no results.

Submitted: 294 days and 23 hours ago.
Category: Home Theater-Stereo
Value: $30
Status: CLOSED
Picture
Expert:  HomeTheatreGuru replied 294 days and 20 hours ago.


HomeTheatreGuru :

Hi, my name is XXXXX XXX I will be helping you today.

HomeTheatreGuru :

Will the system play any blu-ray discs, with only some of them not working? If so, this is usually a problem that is fixed with a software ypdate to the unit.

HomeTheatreGuru :

If you go to this site, you can down load the software and load it onto your system.:

HomeTheatreGuru :

http://www.samsung.com/us/support/owners/product/HT-C6900W/XAA

HomeTheatreGuru :

If you need any more help, please let me know.

 
Tweet

6 Technicians are Online Right Now

Ask Your Question Now
Ask A Technician
Type Your Home Theater-Stereo Question Here...
characters left:

Top Home Theater-Stereo Experts

See More Technicians

In The News

Nbc
Washington Post
New York Times
Cnn
Learn More

How It Works

  • Ask an Expert
  • Get a Professional Answer
  • Ask Followup Questions
  • 100% Satisfaction Guarantee
Learn More
close
Find Expert answers related to your question.
Sign up using email
We will never post anything without your permission.
Already have an account? Sign in

Ask a Technician

Get a Professional Answer. 100% Satisfaction Guaranteed.
211 Technicians are Online Now
Type Your Home Theater-Stereo Question Here...
characters left:
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.
Truste
Contact Us | Terms of Service | Privacy & Security | About Us | Our Network
© 2003-2013 JustAnswer LLC
  • Pearl.com
  • JustAnswer UK
  • JustAnswer Germany
  • JustAnswer Spanish
  • JustAnswer Japan