I have a Samsung HT-C6900W home theater system and it plays DVDs fine but it will not play Blu Ray. I get a message that says disc does not meet specifications. Can I fix this problem myself?
I unplugged that unit for a very long time and problem still exists. Tried new firmware but the message is the I already have the lastest firmware. Installed a lens cleaning disc with no results.
Hi, my name is XXXXX XXX I will be helping you today.
Will the system play any blu-ray discs, with only some of them not working? If so, this is usually a problem that is fixed with a software ypdate to the unit.
If you go to this site, you can down load the software and load it onto your system.:
If you need any more help, please let me know.