Pioneer Elite VSX-84TXSi - no sound, no nothing. Flashing HDMI. Unplug and re-energize does nothing. Will not allow reset. Just blinking HDMI. Symptom was sudden and has happened 2 - 3 times before since new. Pioneer Service has no clue so far. I just want to reset and start again. Nothing wrong seen in external wiring or internally per previous Pioneer bench tests. HELP!
Model: Pioneer Elite VSX-84TXSi
Unplug and re-energize does nothing. Will not allow reset. Pioneer Service has no clue so far.
Symptom was sudden and has happened 2 - 3 times before since new.
Nothing wrong seen in external wiring or internally per previous Pioneer bench tests.
Just want to reset and start again.
Hello. My name is XXXX, XXX I can assist you. I use to work for Pioneer, as a Field Service Engineer, specializing in audio. It's usually the MCACC light that flashes, but in your case, the HDMI lamp flashing means the unit has DC Offset(damaged amplifier). The microprocessor(computer within you Pioneer) has detected DC voltage on the output lead of one or more on the amplifiers. When that happens, the micro will immediately shut the unit down to prevent further damage to itself, or your speaker system. I'm sorry to tell you, but this will require a shop repair by a qualified audio tech.
I hope that answers your question. If you agree, please rate my answer from 3 to 5, as anything below 3 will not compensate me for my time and expertise.
Thank you very much.
You did not answer my question.
HOW DO I RESET THE RECEIVER TO START AGAIN?
Question posed says the local Pioneer Tech Support has (had) no answers nor could find anything wrong inside 2X.
I understood your issue. I'm sorry to say, you won't be able to fix it with a simple push of a button. You have a damaged receiver. If you are located in the US, please give me the name of the shop. I was the one these techs would go to to get answers on how to fix it, but that it a thing of the past. There is no more technical support at the manufactures anymore.
Let's try this. After you unplug the unit, plug it back in and push the power button. Please tell me if you hear one click. You might. The next click, about 5 - 10 seconds later(if the unit is working) is the click of the DC protection, aka speaker relay. I'm sure you're not going to hear that. Can you check and get back to me please.
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Answer did not address reset. Local service advised how to do so this AM and receiver was reset wi9th no ill effects. Advice via just answer was of no value.
no further contact is indicated
Unfortunately, this will happen again. I'm sorry you felt this answer insufficient. You had already told me that 2 Pioneer authorized techs were not able to help you. You may have an intermittent offset problem, or possibly a cracked crystal off the main or display microprocessor ICs. I would please ask that you rethink your rating, as if you have this issue occur again, you will need someone like me.Respectfully,Dave