I have a Marantz SR5000. Sound infrequently comes through the speakers, but I can hear using ear phones. Either how can I fix this or is there a repair facility in northern New Jersey?
Turning on and off. Unplugging and plugging in. Varying settings.
Hi there and welcome to Just Answer. I'm sorry to hear about your Marantz. I will try and answer your question precisely and accurately.
There is a possibility that the headphone jack is faulty - it thinks there are headphones plugged in - so it shuts down the speakers.
Blow out the headphone jack with a can of compressed air or some other air source.
Then try it.
If that doesn't work, there are 5 authorized Marantz repair outfits in NJ. Here they all are along with phone numbers.
I'll be here if you need more help. I want you to be 100% satisfied with my answer.Please be sure to indicate if my answer was helpful.
Thanks very much.
Vice President of Electronic Repair Company
Hello. My name is XXXXX XXXXX X can assist you. I use to be a factory service center for Marantz. If you are always able to hear the audio through the headphones, but intermittently from the speakers, most likely, the contacts on the speaker relay are tarnished. The signal for th headphones are taken directly from the audio amp, and this signal either goes to the headphones, or the audio amp. If the issue is from the relay contacts, there is generally a plastic cover that snaps over the relay. Using caution to keep from damaging the clips on the cover, once removed, use will find a spring on top. Exercising caution, so that the spring doesn't go flying across the room, remove the spring. The contacts in the center that move back and forth, as relay opens and closes, can be removed and burnished, then cleaned and lubricated with a product like LPS. Reassemble the relay, and close up the unit. OF COURSE, ALL THIS WORK IS DONE WITH THE POWER PLUG REMOVED FROM THE AC.I believe this answers your question. If you agree, kindly use the green ACCEPT button to accept this answer. Additionally, tips and bonuses, as well as positive feedback, are always greatly appreciated.Thank you,Dave