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Customer Question

the stand up light (red) of my pioneer KURO KRL 32V is flashing and when i restart the tv the blue light flash too, it seems that the tv goes play, i can hear the sound, but in 1 second it changes again to the flashing stand by light. Before this happens, the tv was working normaly, so it shuts and goes to the flashing red light .

 

Optional Information:
Make: Mendes

Submitted: 356 days and 15 hours ago.
Category: Home Theater-Stereo
Value: 24 €
Status: CLOSED
Expert:  AudioExpert replied 356 days and 14 hours ago.


AudioExpert :

Hello. My name is XXXX, XXX I can try to assist you. Can you please recheck one manufacture of your TV. I thought the Kuro designation was only for Pioneer brands.

AudioExpert :

Thanks in advance,

AudioExpert :

Dave

JACUSTOMER-8q20tkl5- :

I, The TV is a PIoneer KURO KRL-32V

AudioExpert :

OK. That isn't a model number they used here in the US, but I will try and find what I can. Can you please tell me the color of the light, as well as how many blinks in succession it is displaying?

AudioExpert :

Thank you,

AudioExpert :

Dave

JACUSTOMER-8q20tkl5- :

The red light in allways blinking without stops

JACUSTOMER-8q20tkl5- :

the blue light blinks 9 times when i turn on the tv, them it fix, i ear the tv sound, but it shut and goes to the red light

AudioExpert :

I'm confused. Are wwe talking about to different lights? I understand about the 9 blue blinks, but I now confused about the constant red blinking. I will have to step out for awhile, but I'll look for your response when I return.

AudioExpert :

Dave

JACUSTOMER-8q20tkl5- :

On the bottom right front of the TV, when you switch on the blue light appears, blinks 9 times, them fix, we don't see no image but ear the sound, them the TV goes to the standby red light, at the left of the blue light, and the red light stays blinkyng till you shut down the TV.

JACUSTOMER-8q20tkl5- :

When the red light goes on, the blue goes off.

AudioExpert : OK. I understand. I will do a bit of research, and get back to you. By the way, what country are you in?
AudioExpert : Thanks,
JACUSTOMER-8q20tkl5- :

I'm in Portugal

AudioExpert : Dave
JACUSTOMER-8q20tkl5- :

I'm LUis, and I'm in Portugal - Europe

AudioExpert :

Hello Luis,

Customer :

hi

AudioExpert :

Well they don't use that model here, and there is no usable information on the web. I'm going to have to assume that it a G6 model, which I believe was the last series they made. Just tell me what size the TV is, and I will go onto Pioneer's service website and pull whatever information is there for G6.

AudioExpert :

Thanks,

AudioExpert :

Dave

Customer :

32"

Customer :

82 cm

AudioExpert :

OK. I'll get back to you.

AudioExpert :

Thanksw,

AudioExpert :

Thanks,

AudioExpert :

Dave

 
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