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I love my Bose sound dock that I purchased probably 5 years

 

Customer Question

I love my Bose sound dock that I purchased probably 5 years ago.
I think there must have been a power surge one weekend when I was away
and now I can't get the dock to play

not sure if it is the transformer, or the dock itself.
Is this repairable???
I really miss it

sherry
serial number 040250963552598AE

 



Already Tried:
took it to the local Future Shop....zero help there.

Submitted: 343 days and 11 hours ago.
Category: Home Theater-Stereo
Value: CA$39
Status: CLOSED
Picture
Expert:  LOAJ3256 replied 343 days and 11 hours ago.

Hello maybe I can help. Does the Bose power "on" at all? If NO, please touch the transformer (plugged in ) and tell me if it feels "warm"

 

 

Customer replied 343 days and 11 hours ago.

There is no ON light on this model, but it is giving a flat pulsing sound when plugged in - might be from the speakers??
the transmitter doesn't feel warm.

Accepted Answer

Picture
Expert:  LOAJ3256 replied 343 days and 11 hours ago.

You are running on the INTERNAL battery as it appears the power supply is blown from the storm. It should feel "warm" , indicating it is providing the needed power. Once the batteries are completey "dead" the unit will cease all functions. The "pulsing" is the unit TRYING to turn on, but not enough power!

The Bose iPod Dock Power supply part number.
P/N301141 or P/N 306386.

*ORIGINAL BOSE NUMBER< check your model series (1, 11) and verify picture and compatabilty with your unit:

. *NOTE* IF the unit itself was damaged from the strom - hard to tell until you replace the power supply - I would advise you to check your home owners insurance as this is covered under most policies.
Here are some eBay Links: for replacing power supply, I hope this helps you!
http://www.ebay.com/sch/i.html?_nkw=bose+power+supply+sounddock

Expert TypeTechnician
Category: Home Theater-Stereo
Pos. Feedback: 92.9 %
Accepts: 497
Answered: 5/4/2012

Experience: 35 years in Home Theater and Systems Integrator, Senior

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