Home Security Systems
Home Security System Repair Questions? Ask a Technician.
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Does the time look like it went to a different time zone, or are the minutes obscure too?
Hmm, what if we try to trick it and set it 12 hours off?
This isn't how it was meant to work, are you clicking Apply after you set the time?
That is so weird, electronics have computers in them and computers only do what we tell them to do. Disconnect it from power to reset it, this isn't a full reset, but it will take care of some problems. Leave it unplugged for about 5 minutes. I'll check for other causes of this, I've never seen this symptom on this unit.
Also, turn off your DST updates. That may have something to do with it.
Also uncheck NTP. Those are the things that will set the clock automatically. It's possible that the NTP time is what is throwing it off.
Sounds good, that takes the computer factor out of a simple time setting. Let me know how it works.
It's most likely the NPT. DST only changes on certain dates, but the NPT is reliant on the internet, and that could be way off in your area. Go ahead and turn on the DST, I am 99% certain that it's the NPT. That's the one that constantly updates.
You'll need to manually check the time once a month, or every few months to make sure you're still on time, as the computer clocks can run slow or fast, depending on how the circuits are built. Other than that, you should be fine.
Let me know if the time stays into the morning. Have a great night, I'll check back when I get to my desk.
You are very welcome! Glad we could get that sorted out for you. Be cautious of that if you think about buying anything that uses internet time sync, they are likely to have the exact same problem.
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