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Ask Michael Hannigan Your Own Question
Michael Hannigan
Michael Hannigan, Engineer
Category: Home Security Systems
Satisfied Customers: 11361
Experience:  25+ Years Experience in Field. Master Certified Electronics Tech and Technical Consultant
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I am asking about case no 161230-00336. The technician I

Customer Question

I am asking about case no 161230-00336. The technician I spoke with promised to send me an email with instructions. I have not received anything. My email address is***@******.***.
JA: What's the make/model of your device? How old is it?
Customer: H264 OTH41
JA: How long has this been going on? What troubleshooting have you tried?
Customer: This was a new purchase in November and we are wanting to install it now. We need to know what software to download and how to get it.
JA: Anything else you want the security expert to know before I connect you?
Customer: no
Submitted: 23 days ago.
Category: Home Security Systems
Expert:  Michael Hannigan replied 23 days ago.

Hello. My name is Michael. I can help you with your question.

Expert:  Michael Hannigan replied 22 days ago.

What is the exact device you are needing help with?

Expert:  Michael Hannigan replied 19 days ago.

Checking in with you to see if you have had a chance to get that information

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