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Rusty
Rusty, Customer Service
Category: Home Security Systems
Satisfied Customers: 5824
Experience:  Over 20 years electronics experience. How may I help you today?
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Trying to move pictures from a canon SX710HS to a iPhone but

Customer Question

trying to move pictures from a canon SX710HS to a iPhone but the camar connect app doesn't seem to be working
JA: Has your Canon done this before? And can you guesstimate how old it is?
Customer: I had it working before your Geek Squad set it up during the summer
JA: How long has this been going on? What troubleshooting have you tried?
Customer: I've tried changing the WiFi setting from the camar to my house wifi but the camaer connect app doesn't seem to be working. I can get on both the camar wifi and the house wifi with no problem, it seems to be the app. yes I have an updated iso device.
JA: Anything else you want the electronics expert to know before I connect you?
Customer: no
Submitted: 2 months ago.
Category: Home Security Systems
Expert:  Rusty replied 2 months ago.

Hello, my name is***** to Justanswer! Give me just a few minutes to look up some specifics, I'm working on this now.

Expert:  Rusty replied 2 months ago.

Have you recently upgraded your computer? Which version of Windows/Mac are you using?

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