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To-Shay
To-Shay, Electronic Security Engineering
Category: Home Security Systems
Satisfied Customers: 34
Experience:  Long & Extensive experience in the Electronic Security Industry from Design, through to Installation & Ma
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I'm pretty sure I need to reformat my hard drive but I can't

Customer Question

I'm pretty sure I need to reformat my hard drive but I can't access the menu option that allows me to do that....it just locks up.
JA: What's the make/model of your device? How old is it?
Customer: It's an older LH010 series, four camera
JA: How long has this been going on? What troubleshooting have you tried?
Customer: I've tried powering off the system,connecting the mouse to both the front and rear usb ports, no luck. I can access all of the other menu options.
JA: Anything else you want the security expert to know before I connect you?
Customer: The HDD light is on and the system keeps beeping. It has never been connected to the internet.
Submitted: 7 days ago.
Category: Home Security Systems
Expert:  Richard replied 5 days ago.

Hi there and welcome

Is it still recording onto the hard drive? Or it is not doing this either?

Please let me know.

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