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Richard, Customer Service
Category: Home Security Systems
Satisfied Customers: 31120
Experience:  Over 20 years fixing Electronically devices
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I can't login to my Main menu...i put in the default

Customer Question

i can't login to my Main menu...i put in the default password ***** i get password *****
Submitted: 11 days ago.
Category: Home Security Systems
Customer: replied 11 days ago.
I have a Lorex LH030 eco blackbox 3 series....
Expert:  Richard replied 11 days ago.

Hi there and welcome

this is centrally managed so the passwords can be reset remotely but for privacy and security reasons you need to call to do this.

Please call(###) ###-####/p>

Once verified over the phone, you can then have the password *****

If you have any problems, or would like any additional information or assistance, please do not hesitate to let me know.

And if you can take a second to rate my service by clicking one of the stars at the top of the screen then submit, that would be greatly appreciated.

Thank you

Customer: replied 11 days ago.
no one there
Expert:  Richard replied 11 days ago.

it is a 24/7 hotline for this, let me check it now, one moment

Expert:  Richard replied 11 days ago.

ok, they have reduced their opening times, you will need to wait till 9am to call them

Customer: replied 11 days ago.
i have been trying sence 8:oo till now
Expert:  Richard replied 11 days ago.

ok, I am sorry about that. The lines only open then though, you will need to wait until they have opened to do this sorry.

Customer: replied 11 days ago.
do i get a refund
Customer: replied 11 days ago.
what do I do
Customer: replied 11 days ago.
8 hours and i can't get this problem solved now I have to wait another 5 hours

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