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Rusty
Rusty, Customer Service
Category: Home Security Systems
Satisfied Customers: 5658
Experience:  Over 20 years electronics experience. How may I help you today?
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I nave been trying to get my system to connect on line for

Customer Question

hello
JA: Hello. What seems to be the problem?
Customer: I nave been trying to get my system to connect on line for the past week no luck can you help me
JA: What's the make/model of your device? How old is it?
Customer: qc 9416
JA: How long has this been going on? What troubleshooting have you tried?
Customer: I haven't try any troubleshooting yet
JA: Anything else you want the security expert to know before I connect you?
Customer: no thank you
Submitted: 1 month ago.
Category: Home Security Systems
Expert:  Rusty replied 1 month ago.

Hello, my name is***** to Justanswer! Give me just a few minutes to look up some specifics, I'm working on this now.

Expert:  Rusty replied 1 month ago.

To connect online, you'll need a static IP from your internet provider. Do you have a static IP?

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