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To-Shay
To-Shay, Electronic Security Engineering
Category: Home Security Systems
Satisfied Customers: 34
Experience:  Long & Extensive experience in the Electronic Security Industry from Design, through to Installation & Ma
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I purchased the system off a friend of mine and I am unable

Customer Question

I purchased the system off a friend of mine and I am unable to find the password ***** it need to reset it is this possible?
JA: What's the make/model of your device? How old is it?
Customer: It is a swan H.264 not sure how old it is but
JA: How long has this been going on? What troubleshooting have you tried?
Customer: I've only just purchased it off him recently and I am unable to access anything on it because it keeps telling me to enter a password ***** do not have this password ***** am I able to get it
JA: Anything else you want the security expert to know before I connect you?
Customer: No just how to reset this password
Submitted: 1 month ago.
Category: Home Security Systems
Expert:  Neil replied 1 month ago.

Hi

Sorry for the delay, do you have the model of the DVR?

Have you tried the Swan default password

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