How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask To-Shay Your Own Question
To-Shay
To-Shay, Electronic Security Engineering
Category: Home Security Systems
Satisfied Customers: 34
Experience:  Long & Extensive experience in the Electronic Security Industry from Design, through to Installation & Ma
53917824
Type Your Home Security Systems Question Here...
To-Shay is online now
A new question is answered every 9 seconds

TROUBLE VEIWING MY CAMERA'S OFF MY IPHONE. I JUST, ITS 4

Customer Question

HI,
JA: Hello. How can we be of help?
Customer: I'M HAVING TROUBLE VEIWING MY CAMERA'S OFF MY IPHONE. I JUST
JA: What's the exact make and model of the camera? And can you guesstimate how old it is?
Customer: ITS 4 YEARS OLD
JA: How long has this been going on? What troubleshooting have you tried?
Customer: QT 426 16 CHANNEL H-264 DVR
JA: Anything else you want the security expert to know before I connect you?
Customer: UNABLE TO VIEW CAMERA FROM MY IPHONE SINCE I DID AN UPDATE TO 10 IOS.
Submitted: 2 months ago.
Category: Home Security Systems
Expert:  p0llinate replied 2 months ago.

Hi, I'm Nathan.
Sorry to hear that you're having trouble with this but I'll do my best to help you.

Expert:  p0llinate replied 2 months ago.

Which app are you using on the phone?

Expert:  p0llinate replied 2 months ago.

Do you need more help with this?
If so, simply reply back on this page.

Please note: You have already paid your fee to the site; I'd like to help you and provide value for that fee, but I do need to communicate with you here to do so.

Nathan

Customer: replied 2 months ago.
No further assistance needed. I solved it myself. You guys took to long to respond
Expert:  p0llinate replied 2 months ago.

I responded within 1 minute of your original question being posted, requesting additional information from you.

If you need more help you're welcome to follow up with me anytime.

Related Home Security Systems Questions