Home Security Systems
Home Security System Repair Questions? Ask a Technician.
Hi, I'm Nathan.Sorry to hear that you're having trouble with this but I'll do my best to help you.
This would not be a password ***** if you have a new router, that router would need to be configured to allow the remote access.
Specifically, several steps are necessary:Configure router for ddns sevice
Set a static IP address for the dvr
Configure port forwarding to the dvr for both web and media ports
If this is not something you are comfortable doing yourself, I can help you do it remotely as well.
Do you need more help with this?If so, simply reply back on this page.
Please note: You have already paid your fee to the site; I'd like to help you and provide value for that fee, but I do need to communicate with you here to do so.