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Rusty, Customer Service
Category: Home Security Systems
Satisfied Customers: 5456
Experience:  Over 20 years electronics experience. How may I help you today?
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Bought a house last December and never received the Master

Customer Question

Bought a house last December and never received the Master Code. Alarm went off when I attempted to change a battery and could not shut it off.
JA: What's the make/model of your device? How old is it?
Customer: GE around 2012
JA: How long has this been going on? What troubleshooting have you tried?
Customer: It went off for about 20 minutes and then stopped but I need to reprogram the master code in the event that it happens again.
JA: Anything else you want the security expert to know before I connect you?
Customer: No
Submitted: 1 month ago.
Category: Home Security Systems
Customer: replied 1 month ago.
are you there?
Customer: replied 1 month ago.
Expert:  Rusty replied 1 month ago.

Hello, my name is***** to Justanswer! Give me just a few minutes to look up some specifics, I'm working on this now.

Expert:  Rusty replied 1 month ago.

Do you still need help with this? You would need to contact GE directly, we're not allowed to crack codes for alarm systems. That would open the internet up to thieves getting around your system.

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