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GeekGal
GeekGal, Electronics Support Tech
Category: Home Security Systems
Satisfied Customers: 914
Experience:  MIS degree and 15+ years experience supporting electronics of all kinds
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I have forgotten password, HAVE. 264 DVR, NONE.LOST MANUAL.

Customer Question

I have forgotten password
JA: What's the make/model of your device? How old is it?
Customer: HAVE. 264 DVR
JA: How long has this been going on? What troubleshooting have you tried?
Customer: NONE.LOST MANUAL.
JA: Anything else you want the security expert to know before I connect you?
Customer: No.
Submitted: 3 months ago.
Category: Home Security Systems
Expert:  GeekGal replied 3 months ago.

Hello. My name is***** am sorry that you are having this problem. I will do my best to help. Please try try username ADMIN , password ***** Please let me know if that gets you in or not.

I am attaching a link to the user manual for your device

http://www.mcmelectronics.com/content/ProductData/Manuals/82-13500.pdf

I am also a link to a tutorial that can help you to reset the password.

https://www.youtube.com/watch?v=7U7jYmYDiCk

Expert:  GeekGal replied 3 months ago.

Please let me know if this is helpful to you. If you need clarification on any of the steps or have additional questions, I am happy to assist. I am committed to working with you until the problem is fully resolved.

When your problem has been resolved, would you mind taking a moment to rate my service? I'd really appreciate it!. As an independent contractor for just answer, I do not receive credit for my answer and I am not compensated in any way without a rating of at least 3 stars. You can provide a rating by clicking on the stars and then clicking on submit. Please remember, don't rate until you are satisfied. If you need more help, please let me know so I can continue to work with you or allow me to "opt-out" so that other experts can assist you. Your complete satisfaction is my goal! Thank you!

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