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Pete, Electronic Engineer
Category: Home Security Systems
Satisfied Customers: 15454
Experience:  Over 16 years of experience installing and repairing electronics.
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Model # srdvr-84500h, ex-husband changed password and will

Customer Question

model # srdvr-84500h , ex-husband changed password ***** will not give it to me...trying to change password ***** he con not log in and see anything, also so I can access unit
JA: How long has this been going on?
Customer: 3 months
JA: What troubleshooting have you tried?
Customer: I tried removing system battery
JA: The security expert can solve this for you. Anything else you want him to know before I connect you two?
Customer: nope
Submitted: 2 months ago.
Category: Home Security Systems
Expert:  Pete replied 2 months ago.

Hi there,

My name is*****'ll be happy to assist with your question today.

If you don't know the secure password ***** you need to contact Swann Technical Support to get it reset.

Click here find out support numbers for your region:

Kindly rate my service 5 stars at the top of your question page if my answer helped so I am rewarded for my time; tips appreciated :)
Otherwise please reply back if you need further assistance.

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