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Jason Jones
Jason Jones, Technician
Category: Home Security Systems
Satisfied Customers: 14377
Experience:  Installation of several types of systems.
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I have to reset my admin password. Forgot the password,

Customer Question

I have to reset my admin password. Forgot the password
JA: How long has this been going on?
Customer: Can't view cameras online anylonger for at least 6 months. Hadn't needed it tilnow
JA: What's the exact make and model of the camera? And can you guesstimate how old it is?
Customer: LHV221600. 16 channel recorder. Approx.2 years
JA: What troubleshooting have you tried?
Customer: no troubleshooting. Just tried entering password, but forgot it
JA: The security expert can solve this for you. Anything else you want him to know before I connect you two?
Customer: not at this time
Submitted: 4 months ago.
Category: Home Security Systems
Expert:  Jason Jones replied 4 months ago.

Hello,
I am the person that will be helping you today.

The default username and password ***** both: admin

Were you able to log in using that information?

If that log in doesn't work, you will have to reset the device, which will in turn, erase all configuration on the DVR.

I will be standing by, looking forward to your response.

Thank you,
Jason

Customer: replied 4 months ago.
the admin password ***** not work.. Already tried it. I need to reset. Not sure how to do that
Expert:  Jason Jones replied 4 months ago.

Thank you for the update. In that case, from the Live View menu, right click and choose "Main Menu". Log in with the following credentials:

user: admin

password: 000000

Does that work?

Customer: replied 4 months ago.
already tried that. It doesn't work
Expert:  Jason Jones replied 4 months ago.

Thank you for the update. In that case, you will have to contact Lorex Technical Support at the following number: (###) ###-####/p>

They will be able to give you the unlocking instructions.

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