Instructions for upgrading firmware:
- Click the following link and save that file: http://tinyurl.com/zl3zex9
- The file that was downloaded is a zip-compressed file. You will need to extract those files into a folder. Once the files are extracted, put all the files on a blank usb flash drive.
The instructions for doing all of this are a bit complicated. The instructions are all explained on the following page: https://qsee.custhelp.com/app/answers/detail/a_id/1845
I look forward to hearing your feedback concerning whether or not your problem is fixed.
I hope to hear back that all is working. If this is so, please do not forget to rate my help on the top of this page (choose the number of stars and click the Submit button). If it is not, please respond below.
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