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Pete, Electronic Engineer
Category: Home Security Systems
Satisfied Customers: 15463
Experience:  Over 16 years of experience installing and repairing electronics.
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My security system has stopped working (NETWORKX NX-6V2).

Customer Question

My security system has stopped working (NETWORKX NX-6V2). when I checked the battery at the central control box it recorded no current. Would this stop the system even if the transformer is plugged in to wall outlet?
JA: How long has this been going on?
Customer: Just started as my key pad had the fire light on flashing and the service light on.
JA: What troubleshooting have you tried?
Customer: only to check the battery
JA: The security expert can solve this for you. Anything else you want him to know before I connect you two?
Customer: no
Submitted: 3 months ago.
Category: Home Security Systems
Expert:  Pete replied 3 months ago.

Hi there,

Yes, if the backup battery fails it will stop the system from working as the current passes through it.

Check that the battery connections have not come loose.

If they are securely attached, you will need to fit a replacement battery.


Expert:  Pete replied 3 months ago.

Hi, just checking in on your question, do you need any further assistance?

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