How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Pete Your Own Question
Pete, Electronic Engineer
Category: Home Security Systems
Satisfied Customers: 15476
Experience:  Over 16 years of experience installing and repairing electronics.
Type Your Home Security Systems Question Here...
Pete is online now
A new question is answered every 9 seconds

Our system is Powermax pro. We have a trouble light on and

Customer Question

Hi, our system is Powermax pro. We have a trouble light on and the message indicated that the battery on the front door is too low. After exchanging the battery the message did not go away and the yellow trouble light is still on. How can we get rid of it???
JA: Just to clarify, what's the exact make and model of your machine?
Customer: Wireless Visonic Powermax pro
JA: What troubleshooting have you tried?
Customer: Exchanging the old battery
JA: The security expert can solve this for you. Anything else you want him to know before I connect you two?
Customer: No
JA: OK. Got it. I'm sending you to a secure page on JustAnswer so you can place the $5 fully-refundable deposit now. While you're filling out that form, I'll tell the Home-Security Technician about your situation and then connect you two.
Submitted: 3 months ago.
Category: Home Security Systems
Expert:  Pete replied 3 months ago.

Hi there

Expert:  Pete replied 3 months ago.

I haven't heard back from you yet - please reply and let me know if you still need assistance with this.

Related Home Security Systems Questions