Home Security Systems
Home Security System Repair Questions? Ask a Technician.
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The code '3' in response to the 'star 2' trouble condition query, means that the telephone line is disconnected.
The telephone line connection is used for 'monitoring', so that the alarm can call somewhere if it detects an alarm condition. It's a service that must be paid for (alarm monitoring), even aside from the phone line expense.
If there's no other trouble than that, your alarm is in good condition and needs no repair. Do you still need references to alarm services co.s ?
Any alarm service that services your region would do - if you began your inquiry to them by stating your alarm's model # (and they might require its serial number, who knows...), they could tell you whether they can help you with re-connecting the phone line monitoring service, and whether they service this model of alarm system.