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Pete
Pete, Electronic Engineer
Category: Home Security Systems
Satisfied Customers: 16891
Experience:  Over 16 years of experience installing and repairing electronics.
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Have a Samsung sdr-5102n with unknown admin password.

Customer Question

Have a Samsung sdr-5102n with unknown admin password. Purchased thru an auction need to know how to reset
JA: Thanks. Can you give me any more details about your issue?
Customer: unknown admin password. need to reset
JA: OK got it. Last thing — Camera and Video Technicians generally expect a deposit of about $18 to help with your type of question (you only pay if satisfied). Now I'm going to take you to a page to place a secure deposit with JustAnswer. Don't worry, this chat is saved. After that, we will finish helping you.
Submitted: 1 year ago.
Category: Home Security Systems
Expert:  Pete replied 1 year ago.

Hi Steve,

Customer: replied 1 year ago.
Hi
Expert:  Pete replied 1 year ago.

There should be a pin hole reset on the back.

Expert:  Pete replied 1 year ago.

Can you see it?

Customer: replied 1 year ago.
Cannot find any pinhole
Expert:  Pete replied 1 year ago.

Could you please confirm the full model number again, and post a photo of the rear of the DVR if possible?

Customer: replied 1 year ago.
I am not near dvr again till morning can i contact in the Am
Expert:  Pete replied 1 year ago.

Yes, you can reply back here again at any time.

Expert:  Pete replied 1 year ago.

One more thing - did you try the default ID and password "admin", and "4321"?

Customer: replied 1 year ago.
Thank you
Customer: replied 1 year ago.
i did
Expert:  Pete replied 1 year ago.

Ok, I'll look forward to your reply tomorrow then.

Pete.

Customer: replied 1 year ago.
here the photos
Expert:  Pete replied 1 year ago.

I don't see any photos attached?

Customer: replied 1 year ago.
I attached 4 photos
Customer: replied 1 year ago.
Customer: replied 1 year ago.
Customer: replied 1 year ago.
Please let me know that you received photos thank you
Customer: replied 1 year ago.
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Live Phone Call. Let me know if you need more information, or send me the service offer(s) so we can proceed.
Expert:  Pete replied 1 year ago.

I received the photos, thanks.

Customer: replied 1 year ago.
Thank you
Expert:  Pete replied 1 year ago.

This particular model doesn't have a reset button, so the only way to reset it is by contacting Samsung who will then give you the reset method.

You can contact Samsung at: 1-***-***-**** or *****@******.***

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