Home Security Systems
Home Security System Repair Questions? Ask a Technician.
Hello, my name is Rusty. Yes, you can take the hard drive out of the machine and take it to a data recovery shop to have them get the video. I used to live in that area, here is the shop that I recommend:
E-Man Data Recovery
They should be able to pull the video files from your hard drive. You also have another option:
That machine uses a SATA hard drive. You can get a SATA dock from Best Buy or Fry's (if you have one) for less than $20. It plugs into your computer's USB port, and will open the drive like a mass storage device, and you'll be able to access the files.