How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask To-Shay Your Own Question
To-Shay
To-Shay, Electronic Security Engineering
Category: Home Security Systems
Satisfied Customers: 34
Experience:  Long & Extensive experience in the Electronic Security Industry from Design, through to Installation & Ma
53917824
Type Your Home Security Systems Question Here...
To-Shay is online now
A new question is answered every 9 seconds

Joni, i was wondering if we need our software disc to reset

Customer Question

joni, i was wondering if we need our software disc to reset the password.
JA: Thanks. Can you give me any more details about your issue?
Customer: oh sorry, we cant get into our system no one can remember the password ***** the default # ***** work. so we can not get into the system to watch our camera's past days
JA: OK got it. Last thing — Electronics Technicians generally expect a deposit of about $18 to help with your type of question (you only pay if satisfied). Now I'm going to take you to a page to place a secure deposit with JustAnswer. Don't worry, this chat is saved. After that, we will finish helping you.
Submitted: 9 months ago.
Category: Home Security Systems
Expert:  Richard replied 9 months ago.

Hi there and welcome

Can you tell me what is the make and model of the system you are trying to access?

Thank you

Related Home Security Systems Questions