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Pete
Pete, Electronic Engineer
Category: Home Security Systems
Satisfied Customers: 16512
Experience:  Over 16 years of experience installing and repairing electronics.
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I am trying to troubleshoot tamper open message in Visionic

Customer Question

Customer: I am trying to troubleshoot tamper open message in Visionic Power ***** ***** Pro 211
JA: Thanks. Can you give me any more details about your issue?
Customer: I get Tamper Open message in my Visionic
JA: OK got it. Last thing — JustAnswer charges a fee (generally around $18) to post your type of question to Home Security Systems Experts (you only pay if satisfied). There are a couple customers ahead of you. Are you willing to wait a bit?
Customer: Only if you solve the problem
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Submitted: 1 year ago.
Category: Home Security Systems
Expert:  Pete replied 1 year ago.

Hi there,

Did this message occur after opening the control panel?

Try removing the control panel cover when the system is disarmed, check that the anti-tamper switch is being activated when the cover is fitted correctly, then fit the cover and secure it tightly in place.

Then reset the system.

Reply back and let me know if that resolves the error message.

Happy Holidays!

Pete.

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