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To-Shay
To-Shay, Electronic Security Engineering
Category: Home Security Systems
Satisfied Customers: 34
Experience:  Long & Extensive experience in the Electronic Security Industry from Design, through to Installation & Ma
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My alarm gives 2 short beeps and nothing seems to stop the

Customer Question

Customer: my alarm gives 2 short beeps and nothing seems to stop the beeps
JA: Thanks. Can you give me any more details about your issue?
Customer: sorry morning neil
JA: OK got it. Last thing — JustAnswer charges a fee (generally around $18) to post your type of question to Home Security Systems Experts (you only pay if satisfied). There are a couple customers ahead of you. Are you willing to wait a bit?
Customer: nope I will keep exploring - its got to be main battery or something unknown - will call company monday
JA: OK. Now I'm going to take you to a page to place a secure deposit with JustAnswer. Don't worry, this chat is saved. After that, we will finish helping you.
Submitted: 11 months ago.
Category: Home Security Systems
Expert:  JACUSTOMER-t1vaa1ru- replied 11 months ago.

Do you know the make and/or model of the alarm system?

Customer: replied 11 months ago.
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Live Phone Call. Let me know if you need more information, or send me the service offer(s) so we can proceed.
Customer: replied 11 months ago.
Ademco Vista-20SE/Vista-20HWSE 6139 I believe
I have tried all the manual I downloaded says - nothing works
Customer: replied 11 months ago.
apologies need to be taking puppy for walk - will check back on return. Question is to how to stop the 2 short beeps. I inherited the system when purchased the house. Normally of sensor is faulty then code or a button press silences the unit. This time beeps persist. Could be the main big power battery, still how to turn off sound?? The aforementioned honeywell system looks identical.
Expert:  JACUSTOMER-t1vaa1ru- replied 11 months ago.

What does it say on the keypad. If you have a keypad that just displays zone numbers then you should have a green light and an "AC" in the upper corner of the screen. Nothing else. the green light on means it is ready to arm and all doors/windows are closed. You're welcome to give a call. I'm in New Jersey. home-***-***-****-Kevin Baum

Expert:  JACUSTOMER-t1vaa1ru- replied 11 months ago.

One more thing-when does it beep. Does it beep when you open a door or window? Could the chime feature be on?

Expert:  JACUSTOMER-t1vaa1ru- replied 11 months ago.

I'll be running out doing errands. Give me a call on my cell if I am not home. cell-***-***-****. I believe it is something simple and we should be able to resolve it over the phone. Thanks,kevin

Expert:  Neil replied 11 months ago.

Hi

Neil here, I wasn't online before..

Your problem could be either a chime zone or a unresolved fault... To identify which I will need to know a little more:

1. Is the two beeps regular, if so over what time frame is it repeating

2. If irregular is it related to movement in one particular zone

Once I have this information I can call you and work through what is the problem

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