Home Security Systems
Home Security System Repair Questions? Ask a Technician.
Hi there and welcome
Can you tell me the make and model of the device please?
You will have to format the disk to clear up enough space so it can record again, you need to do this reguarly.
To do the format, Click the SETUP button in the Status Bar. then Click SYSTEM SETUP. then Click DISK MANAGE. Under FORMAT, click START. 2. From the Warning prompt, click OK to format the hard drive
Once done, it will function again and record.
Please let me know the results please.
ok, remove the power to the unit (so unplug it from the power socket) and wait 10 minutes)
Then connect it again and then try
Let me know the results please.
Thanks, ***** ***** the disk being full then else this would still work.
It is the internal mainboard that has faulted.
I am really sorry about this and you are going to have to return the unit to have this replaced. It will be covered by the warranty if this has not expired, and the replacement will be done at no cost to you.
I am really sorry about this, and if you have problems, or would like any additional information or assistance, please do not hesitate to let me know.
And if you can take a second to rate my service, that would be greatly appreciated.