Home Security Systems
Home Security System Repair Questions? Ask a Technician.
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That backup file is not in a native format that computers can open.
You'll need to download and install some special software from lorex, which you can get here: https://www.lorextechnology.com/support/self-serve/Lorex-Player-11-PC-Backup-Video-Player-for-ECO-Series-DVRs-Frequently-Asked-Questions/4900103
Install that program for your player, on your computer, and you'll then be able to open up your backup file, convert it over to an avi file to put on a video cd, etc.
I don't think that is actually the right version - the issue is that you've got an old discontinued model dvr.
When you backed up the file to your cd/usb, did you look on that storage for a .exe file?Many of those older models automatically bundled a player program with the media.
Well there is a difference between a "backup" file, and an "export" file.A backup is to be reloaded and played back on the same machine.
What you want to do is actually export or copy the file off. You should be able to do that from the menu on the dvr.
It is much easier to export the content from CMS software via remote access, but you can do it from the front panel as long as you have a monitor attached to navigate through the menu.