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Michael
Michael, Technician
Category: Home Security Systems
Satisfied Customers: 9130
Experience:  Over 25 years experience in the field of electronics repair, TV, VCR and computer repair.
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Glen, I am looking "download software" which is used to

Customer Question

Hi Glen, I am looking for the "download software" which is used to program the old Apex Destiny 6100. Any suggestions?
Submitted: 1 year ago.
Category: Home Security Systems
Expert:  Michael replied 1 year ago.

Hi, I am Tech Michael and will be assisting you today. I am a Master Technician that's dedicated to giving you the best Answer possible.

If you are new to the site, this is briefly how it works:

1. We may need some back and forth to exchange information (if needed) and there is no extra cost for replying.

2. I will give you the best possible Answer for your problem without the ability of actually being present with you.

The better you describe the problem, the quicker I can help ;-)

3. Remember to leave a Positive Rating after we're finished. it doesn't cost anything additional to rate kindly;-)

I am only compensated for my time and expertise if you rate kindly.

This is gonna be a tough one I know, but I think I can get that for you;-)

But just to be sure you need the initial boot software?

Thank you

Tech Michael

Expert:  Michael replied 1 year ago.

And to be sure is it this one?

I used the manual link to get that? ;-)

http://johnsbrotherssecurity.com/images/manuals/new_manuals/apex-destiny-user.pdf

Expert:  Michael replied 1 year ago.

Please rate kindly ;-)

Customer: replied 1 year ago.
Hi Michael, the owner's manual you found is for the correct system. The installation manual refers to free software available at "www.ademco.com/apex". The software reduces the amount of time necessary to program a system and provides built in safeguards that reduce the possibility of incorrect programming. Unfortunately it is now a dead link.
Expert:  Michael replied 1 year ago.

Hi I understand thanks. I will search our data bases to see where this can be found again. This may take a couple of days, so please rate kindly so we don't get lost there is no cost to rate then I can keep you on the side until I have the information for you.

Have a great weekend ;-)

Tech Michael

Customer: replied 1 year ago.
Hi Michael, I'm programming this system today for a customer, so Monday may not be of any help. I'll give you a rating when we have concluded our session.
Expert:  Michael replied 1 year ago.

Hi I am trying to get that but the one site that contains that data is down til Sunday afternoon;-( I can heave that by then, I'm really sorry this wont help.

Wish I could do more, and I will send you that info then anyway.

Please rate kindly there is no cost for rating but its the only way I receive credit for my time and expertise with you;-)

Tech Michael

Customer: replied 1 year ago.
Will do.
Expert:  Michael replied 1 year ago.

Thank you and have a great weekend!

Tech Michael ;-)

Customer: replied 1 year ago.
Hi Michael, I was able to get my customer to agree to wait till Monday. Have you had any luck yet?
Expert:  Michael replied 1 year ago.

Hi I'm still waiting for a reply for them sorry I will definitely let you know when I hear something. Its funny I used to have all that stuff as I was one of the first programmers when they first came out and I used these for robot brains.

Customer: replied 1 year ago.
Michael, I found someone who is also in this business who has the software and helped me with this account yesterday. It was a success. He is reluctant to let me have/buy the software from him to use with my other accounts. Because of this I still need your help. If you come through, I will give you an excellent rating. If not, then I will request a refund of my money. I am still pulling for you.Bob
Expert:  Michael replied 1 year ago.

Hi I finally got a reply from them, do you need a Windows version or Linux?

Customer: replied 1 year ago.
A Windows version will be wonderful Michael.
Expert:  Michael replied 1 year ago.

Thanks Bob.

Please visit:http://wiki.linuxmce.org/index.php/Apex_Destiny-6100

Let me know if that works for you also please rate kindly so I can continue with you there is no cost for rating but it ensures we don't lose the question Bob.

Tech Michael

Expert:  Michael replied 1 year ago.

Also this is good to have in case you need it:

http://www.intellahome.com/alarmpdfs/D6100install.pdf

Expert:  Michael replied 1 year ago.

And this:

http://allthingsav.com/apex/Apex_Destiny_6100_RS232_Specifications.pdf

Expert:  Michael replied 1 year ago.

hold down the program button for five beeps, it will reset the installer password?

Program Switch: Located in the upper right corner of the control board, this switch is used to return the system to various defaults. Holding the button down and releasing after a specific number of "beeps" will activate different system functions:
beeps Action
1 Return user code 1 to default: 1,2,3,4
3 Enter direct connect mode (Same as 9952 in program mode)
5 Return service (program) code default: 9,1,7,3
10 Default panel

Customer: replied 1 year ago.
Unless I'm missing something here "http://wiki.linuxmce.org/index.php/Apex_Destiny-6100" doesn't offer a software download. "http://www.intellahome.com/alarmpdfs/D6100install.pdf" is the installation guide which I already have both a hard copy and "pdf" form. "http://allthingsav.com/apex/Apex_Destiny_6100_RS232_Specifications.pdf" is something I haven't found previously, but is usless without the software. The last bit of info about defaulting the panel, I already have. Could you walk me through downloading the software?
Expert:  Michael replied 1 year ago.

Hi,

I haven't used this in a very long time lol, so I'm not sure of what to do first. But if you ill rate kindly for the time I have invested with you I will check it all and try to help you get this all loaded correctly. Thanks.

Once you rate, I will see that immediately and will reply to you further so you know you still have me until this is complete.

Tech Michael

Customer: replied 1 year ago.
Michael, I'll give you a 5 star rating IF you get me through this. Not before, but after you get me to the download link for the software I need. Thanks!

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