How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Pete Your Own Question
Pete
Pete, Electronic Engineer
Category: Home Security Systems
Satisfied Customers: 15770
Experience:  Over 16 years of experience installing and repairing electronics.
30970729
Type Your Home Security Systems Question Here...
Pete is online now
A new question is answered every 9 seconds

On a honeywell lynx the 1234 code doesn't open the tools

Customer Question

On a honeywell lynx the 1234 code doesn't open the tools window
Submitted: 1 year ago.
Category: Home Security Systems
Expert:  Pete replied 1 year ago.

Hi there,

If the default 1234 code does not work, then it has been changed at some stage, possibly by the installer.

You will need to check with the installer what the new code is.

Customer: replied 1 year ago.
I've been trying to get everything reset. I've been able to reboot the system and go through the process to set my own installer code. With that I could access the section that allows you to reset the master. But when I try to do that it says it's failed to reset the master. Yet I can use 1234 to operate the device.
Expert:  Pete replied 1 year ago.

There are two codes - the user code and the installer code.

You will need to check with the installer what the new code is.

Customer: replied 1 year ago.
there is no way to reset the user code without knowing the current one?
Expert:  Pete replied 1 year ago.

No, otherwise it would not be a very secure system.

Related Home Security Systems Questions