Home Security Systems
Home Security System Repair Questions? Ask a Technician.
If the machine is indicating that the HDD is not installed and it will not format either, then it is likely that the HDD is faulty and will need to be replaced with a similar HDD.
What was the reason for fitting the new HDD?
Did you have the same error previously, before fitting it?
How old is the unit?
Does the HDD connection seem to be in good condition?
Ok, then I suspect either the firmware has a glitch, or an electronic component has failed somewhere.
For example if part of the power supply circuitry is not working correctly then the HDD will not spin at full speed and therefore cannot be formatted.
The machine will need to be returned to Lorex for investigation and repair.