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Pete, Electronic Engineer
Category: Home Security Systems
Satisfied Customers: 16318
Experience:  Over 16 years of experience installing and repairing electronics.
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Veritas alarm problem. Set yesterday to leave the house

Customer Question

Hi, veritas alarm problem. Set yesterday to leave the house (just moved in), set no problem. On return would not unset, alarm went off, could not reset with code. Disarmed system with engineer code (have a friend in the business), went off again this morning with no movement in the house. Any ideas what's up? Thanks.
Submitted: 1 year ago.
Category: Home Security Systems
Expert:  Pete replied 1 year ago.
Hi there,
The alarm will go off when unset if the anti-tamper switch is activated.
This can happen if the panel has been damaged in any way, or the anti-tamper switch is faulty.
It can also happen if the wiring is faulty or damaged, or if there is a fault in the bell-box.
Check if there is a tamper condition showing on the panel.
Customer: replied 1 year ago.
There's no evidence of tamper but the unset light keeps flashing. It's gone off on and off all day. We've eventually managed to isolate and kill the battery. Problem is we've gone on holiday (something we couldn't put off) so had to sort it before we left. Thanks anyway.
Expert:  Pete replied 1 year ago.
Ok, when you get back, check the anti-tamper switch in both the control panel and the bell-box - if they have been disturbed, it can cause the alarm to go off when it is unset.

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