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To-Shay
To-Shay, Electronic Security Engineering
Category: Home Security Systems
Satisfied Customers: 34
Experience:  Long & Extensive experience in the Electronic Security Industry from Design, through to Installation & Ma
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After being in storage a year I think my battery is

Customer Question

After being in storage for over a year I think my battery is dead and I cannot get my safe open. I think the override code is 42205, but how do I change the battery and reset my code
Submitted: 1 year ago.
Category: Home Security Systems
Expert:  Michael replied 1 year ago.
I am Tech Michael and I will be assisting you today.
Please be patient as these are technical questions that may require a bit of conversation to solve.
Also remember to be detailed in your description of the problem.
That will help me make a diagnosis in a timely manner;-)
How old is your safe?
Also who is the manufacturer?
Thank you
Tech Michael
Customer: replied 1 year ago.
No problem other than it took forever so I went directly to the company don't need you and want a refund on my monies. Thanks
Expert:  Michael replied 1 year ago.
Hi I am sorry about that there may have been a site issue or something like that which may have caused a delay, not sure.
But in any case I'm glad you got it solved and I will let CS know about this for you.
Thanks again for your patience.

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